The Sleep Shop

Customer Reviews about The Sleep Shop:

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  Avoid this store at all costs. Appalling customer service, extremely rude, judgemental, bigotted staff. My sister and I politely enquired about the availability (NOT the price, as this was not an issue) of a 4ft metal headboard; we were repeatedly told that the headboard was very expensive and that our tastes were too high. It is a sad indictment on our society, when shopkeepers are prepared to lose a sale because they cannot see beyond their own misconceptions. The staff sought to validate their ignorant views and opinions about us before having any meaningful interaction with us. It is not acceptable to be rude to a customer because you have wrongly assumed that they cannot afford your goods. It is certainly beyond the shopkeepers remit to repeatedly tell the customer that their tastes are too high, when the customer has not said or done anything to give that impression. What would prompt such behaviour the moment we look at another human being? It is a horrible, contagious mindset, which brings to mind those unforgettable words, "The higher you build your barriers, the taller I become". Give this shop a wide berth. Spend your money where your custom is valued and appreciated and the staff do not advocate rudeness as the gold standard, because they do not like what they see when you enter the building.
  By Admin, December 25, 2020

About The Sleep Shop in Wolverhampton

The Sleep Shop located in Wolverhampton is a long established, relatively small, family run business who are proud of our enviable reputation for quality service. We are stockists for most of the major UK bedding manufacturers and always hold substantial stocks in order to supply customers requirements.